← Exit
[Webinar]: How to Reduce Barriers to Clinician Satisfaction with Cerner
Details
[Webinar]: How to Reduce Barriers to Clinician Satisfaction with Cerner
Featuring: Chris Vernaci, VP and Partner at Cerner
Hear Chris Vernaci, VP and Partner at Cerner share how health systems leveraging Goliath better collaborate with Cerner and quickly find the true root cause to resolve Cerner is slow complaints – and end the finger-pointing.
Based on real-world examples we will show how we were able to:
- Resolve Cerner downtime by identifying incorrect configuration within their Citrix farm.
- Identify Dragon Dictation crashing issue which wasn’t Cerner’s fault but an error with the native app.
- Determine root cause of Cerner is slow complaints was network routing error.
Join us live or register for the recording to learn how to better anticipate, troubleshoot, and prevent clinician performance issues across your IT delivery infrastructure and Cerner — transforming your health system from being reactive to proactive.
Categories
General Questions
When
Wednesday, February 26th, 2020 from 12:30 to 1:30 (US/Eastern)Organizer
Loring Kaveney
About Goliath Technologies
Ensure patient records and critical applications, like Cerner, are always available.
Goliath Technologies offers a powerful product with embedded intelligence and automation that is purpose-built to help you proactively anticipate, troubleshoot and prevent end user experience issues regardless of where your infrastructure, workloads or users are located.
Our purpose-built software is deployed at hospital data centers and at user endpoints in different locations. This allows Goliath to offer near real-time performance metrics on the entire virtual desktop delivery infrastructure (like Citrix or VMware) while monitoring a clinicians end user experience at the hospital or other locations. The end goal is to reduce downtime and improve end user experience.
Throughout the years we have helped our customers:
- Prevent over 1.665 million hours of user downtime
- Reduce IT support tickets on average by 15%
- Decrease logon times and improve clinician experience at over 350 healthcare systems
We are trusted by many healthcare organizations including UHS, Catholic Health Initiatives, NorthBay Healthcare, and Inspira Health Network.
Goliath Technologies offers a powerful product with embedded intelligence and automation that is purpose-built to help you proactively anticipate, troubleshoot and prevent end user experience issues regardless of where your infrastructure, workloads or users are located.
Our purpose-built software is deployed at hospital data centers and at user endpoints in different locations. This allows Goliath to offer near real-time performance metrics on the entire virtual desktop delivery infrastructure (like Citrix or VMware) while monitoring a clinicians end user experience at the hospital or other locations. The end goal is to reduce downtime and improve end user experience.
Throughout the years we have helped our customers:
- Prevent over 1.665 million hours of user downtime
- Reduce IT support tickets on average by 15%
- Decrease logon times and improve clinician experience at over 350 healthcare systems
We are trusted by many healthcare organizations including UHS, Catholic Health Initiatives, NorthBay Healthcare, and Inspira Health Network.